Emergency Stain Removal - 30min response time aids success

Well I had a callout today for Magenta Ink stain removal from a canon ink cartridge. This is one of the more difficult stains to remove, but I'm glad to say that it was almost completely removed. So feint you could only see it if you knew exactly where to look. Tough job and very time consuming, but the customer was very happy with the finished result. Phew!

Success, was helped to a large extent by the prompt action of the customer telephoning immediately it had happened. I advised the customer to keep the area damp, but not soaking wet to stop the ink drying out. I was there within 30 minutes and after an hour working gently on the stain so as not to ruin the texture of the loop pile carpet.